Show it once. Skip the paperwork.
All of your company’s process knowledge, structured in one place. Every procedure is documented in minutes.
Around 20 % of the working week goes into looking for internal information and asking colleagues. A searchable record of knowledge cuts that search time by up to 35 %. McKinsey Global Institute, 2012
Your most experienced operator retires. His knowledge leaves with him.
Work instructions sit in binders, experience sits in the heads of individual people. What someone learned at the machine over decades is written down nowhere. When they leave, the knowledge is missing exactly when it is needed.
of the labour force
in Germany will reach retirement age by 2035.
Source: Federal Statistical Office of Germany, Microcensus 2025
Binders and PDFs
Hard to maintain and quickly out of date
Knowledge in heads
Dependent on individuals
No standard
Every shift does it differently
STEP is not an ERP and not a document management system. It closes the gap between the instruction in the binder and the work at the machine.
Show it once. Available from then on. Better every round.
One continuous loop instead of separate tools.
Each step builds on the one before. Knowledge is created once and keeps working across the company.
Documented in minutes. Without extra work.
Your people perform the procedure and explain what they are doing. STEP turns video and speech into a structured work instruction automatically.
- No post-processing. Ready to use.
- Structured into steps, text and video sequences automatically
- Works at the workplace, with no extra equipment
You do not start from scratch.
Existing work instructions, checklists and documents are uploaded and carried into STEP automatically. You only add what is actually missing.
- Import existing documents and checklists directly
- Only document what is genuinely missing
- Work with real data from day one
The brain of your company.
Knowledge base and intelligence in one system. Your own work instructions, quality requirements, maintenance procedures and third-party equipment manuals come together in a protected environment. STEP uses that body of knowledge for new procedures, standardisation and improvement.
- Include manuals for third-party equipment and machines
- Existing knowledge becomes the basis for new procedures
- Connects knowledge with intelligence instead of just storing it
- Searchable across the whole production
From draft to released standard.
Knowledge becomes a controlled procedure.
New or changed procedures pass through defined review and release steps. Work then follows the standard your company has released.
- Defined review and release steps for new or changed procedures
- Versioning and change history fully traceable
- Supports the control of documented information under ISO 9001, clause 7.5
Knowledge where the work happens.
The right procedure. For the right person. In the right place.
- Work instructions, maintenance and troubleshooting at the machine
- Step by step and visual, on phone, tablet or in the browser
- In the language of your people, translated with one click
- Helps within the workflow instead of interrupting it, which is why it gets used
New hires become productive sooner.
Someone new follows the procedure itself, step by step. The supervisor does not have to stand alongside, and experienced people stay on their own work.
Independent
New hires work through the procedure on their own
Fewer questions
To supervisors and experienced colleagues
Flexible
For temporary staff, shift changes and holiday cover
Traceable
Who has been onboarded on which procedure
Whoever needs help does not have to explain where they are.
Whether your operator is at the machine or your customer is at the delivered equipment. The request is raised inside the step itself: machine, step and released version are attached before anyone has to answer.
- The request is raised in the step it concerns
- Internally to the supervisor or externally to your service team
- Access by training level, up to tiered service packages
Your data turns into better procedures.
The basis for process mining and AI-supported improvement.
Every run produces data you can analyse. That return channel is what lets you examine procedures systematically and improve them deliberately, instead of relying on assumptions.
- Every run delivers structured data
- Maintenance records and checklists evaluated centrally
- Move improvements straight into the released standard
Your machine at the customer. Instructions included.
From service contract to digital premium service.
You ship your product with the matching procedures. Operation, maintenance and troubleshooting are available to the customer at the machine, in their language.
- Operation, maintenance and troubleshooting at the delivered machine
- First level support runs through the system instead of your hotline
- Maintenance records are captured and stay traceable
- Content released per customer and service package
Downtime today means searching, reading up, calling someone.
Enterprise-ready and secure.
Production knowledge belongs in a protected environment.
STEP is built for industrial IT environments, from how your data is processed to the infrastructure underneath.
GDPR-compliant processing of your data
Hosted on Microsoft Azure in Germany
Role-based access and traceable versioning
Microsoft 365 SSO planned
From the shop floor, not from software.
Understand procedures before digitalising them.
Urs Pospischil studied production and logistics and has spent more than ten years on LEAN projects and process improvement in manufacturing. As a TÜV-certified quality manager he knows both sides: what the audit asks for and how the work runs on the floor. STEP grew out of that work.
Work instructions rarely fail because of the form. They fail because nobody has time to keep them current. Urs Pospischil, Managing Director, YONA
- B.Eng. Production and Logistics
- M.Eng. Technical Management
- TÜV-certified quality manager
- REFA-certified
- 10+ years of LEAN management
turns the knowledge of individuals into a standard the whole company can use.
You speak directly with Urs Pospischil, Managing Director of YONA.